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Pathways to market
Demo | Guidelines for future training

 Unit 4: After Sales Services

[ Keywords: After Sales Services ]

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Unit 4: After Sales Services
  After Sales Service: Definition
  Why After Sales Service ?
  After sales services: Strategies
  After Sales Services: Strategy Variables
  Six steps to remarkable service and customer satisfaction
  After Sales Service Techniques (1/2)
  After Sales Service Techniques (2/2)
  Building loyalty with customers
  Creating a customer oriented business: the hallmark for sales and after sales services
  Customer oriented after sales
  After Sales Services Challenges

After Sales Service: Definition
  • After sales service is the customer support following the purchase of a product or service
  • In some cases after sales service can be almost as important as the initial purchase